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How Do I Replace/Swap A Device?

<p>Register Hardware (all devices have to be registered to your company inventory prior to being added to a customer account) Click Dealer Menu select Hardware Registration Enter the</p>
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Can The Dealer View Device Signals?

<p>Can a dealer view device signals? The answer is YES. Sign into AlulaConnect, and select the desired customer account from the Customer&#8217;s tab. Click the &#8220;Account Devices&#8221; tab</p>
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How To Create Sub Users

<p>How do I add sub-users? From AlulaConnect, select the desired customer account from the customer tab on the left side. Once you&#8217;ve selected an account, click on the</p>
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How To Recover Lost Password

<p>As the end-user, go to alarmdealer.com, click on the &#8216;recover password&#8217;, a temporary password will be sent to the email address the end user has on their account.</p>
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How To Register Equipment

<p>Sign in to Alarmdealer.com using your Dealer username and password Click &#8216;Dealer Menu&#8217; drop down, select &#8216;Hardware Registration&#8217; Enter 12-character mac address and crc number, click &#8216;Register Hardware&#8217;</p>
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How To Select Service Plans

<p>Service plans are selected on the Device Profile page Alarm Transmission is selected for the communication of signals from the panel to ipDatatel servers, whether the account is</p>
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What Is Caller ID Phone Number

<p>Every signal that is sent to your central station will have this number masking where they are coming from. This is useful when troubleshooting lost signals or signals</p>
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