Alula Launches AlulaConnect, a New Mobile-Friendly Portal to Manage and Streamline Installs for Security and Home Automation Professionals

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Upgraded portal enables mobile set-up, support, troubleshooting and more efficient communications with customers

PAUL, MN – April 30, 2019 – Alula, the leader in smart security and automation systems for professional installers and award-winning inventors of the Connect+ Platform, announced today the launch of AlulaConnect, a new partner portal that makes it easier than ever for security professionals to connect customers to the Alula Platform.

AlulaConnect replaces the previous portal, AlarmDealer.com, which will remain available throughout the year as security professionals begin a phased migration to the new interface at www.AlulaConnect.com.

“A new look, new features and a new name–we have rebuilt this element of our platform from the ground up,” said Brian McLaughlin, CEO of Alula. “We extended the capabilities to elegantly manage the full suite of services: security, video and home automation. Additionally, we aligned this with our Connect family of products as it really brings all the elements of our vertically integrated solution together–from sensor to hub to network and data.”

Thousands of security professionals will see an upgrade to the portal they use to add customers and register devices for their accounts. The rebranded and improved portal–which will lower the total cost of ownership for dealers–offers a simplified, modernized user experience, creating consistency between the popular Alula mobile app and the desktop experience.

“We accomplished this with responsive design that automatically adjusts the page elements to best display on whichever screen you’re using, whether it’s desktop or mobile,” said Corey Plender, Director of Product Management for Alula. “Security professionals need this flexibility to stay competitive in a sector that’s increasingly tech-enabled. The openness of our platform means they can spend less time on management of accounts and more time selling.”

AlulaConnect employs the same open APIs that partners can use to create accounts at point of sale and which allow security professionals to connect seamlessly to their customer-relations management (CRM) systems such as Salesforce.

The upgraded portal enables full remote management of customers’ devices, limiting truck rolls.

Security and automation professionals will use the new partner portal to:

  • Adjust notifications (such as push, email and phone calls) to match their customers’ preferences
  • Set up the Central Station information, including phone number, IP connection, Caller ID number, account number and billing information
  • Manage devices and troubleshoot remotely

Additional functionality planned for future updates include:

  • Ability for end-user to access Connect+ operations and video content
  • Activity and usage based reporting to enhance stickiness and reduce account attrition
  • Monthly details on new activation, including device class reporting

Alula is also updating the portal’s workflow management to simplify the account creation and customer-onboarding process. The AlulaConnect experience is driven by icons that make it intuitive to accomplish the most common tasks in the portal, streamlining data entry and management.

“A portal like this, which makes it easy to communicate with customers and manage accounts with a mobile device, is an invaluable tool for growing our business,” said Ravi Sana, Founder of Allvy Technology Integrators in Spring, Texas. “Security professionals will be thrilled with this upgrade to the account-management portal they know and trust, and they’ll be happy they can access it wherever they are.”

AlulaConnect will also offer improved diagnostic and configuration for communicators and support for Alula network products such as BAT-Connect and Connect+. The portal will feature a framework for enhanced analytic and reporting tools, which Alula will continue to build into the platform.

The new portal will be rolled out to select Connect+ installers in May. It will be available for use with BAT-Connect this summer and open to all users by the end of the third quarter of 2019. Alarmdealer.com will continue to be available throughout 2019 during the transition.

About Alula

Alula is the only vertically integrated security and home automation platform purpose-built for today’s independent security and installation professionals. From sensors to hub to network, Alula offers a complete, end-to-end solution and one accountable partner. Today, thousands of partners across North America have nearly 300,000 active locations secured and connected with Alula. Designed for professionals, the Alula platform provides a complete security, automation and video solution for renters, homeowners and commercial installations. Alula is a business-driven platform designed to reduce truck rolls, increase RMR, simplify inventory and put  today’s professional providers in control of their business, their customers and their revenue. The Alula platform is available nationwide through distributors that cater to the alarm and integrator industry. 

Alula Wins SIA New Product Showcase Award for BAT-Connect Communicator at ISC West

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First communicator to provide triple-path connectivity, 5G ready technology and first to enable legacy security panels to utilize a modern touchpad for on-site control

ST. PAUL, MN – APRIL 16, 2019 – Alula, the leader in smart security and automation systems for professional installers and the award-winning inventors of the Connect+ Platform, was awarded a New Product Showcase Award in the Residential and Monitoring Solutions category for their BAT-Connect Communicator at ISC West, the largest converged security event in the U.S.

Alula’s BAT-Connect Communicator, launched at ISC West, was commended by the judges for being the first interactive communicator to provide three paths of communication outside the home / business; the first communicator to enable legacy security panels to utilize a modern 7” touchpad for onsite control and status; and the first to leverage CAT-M1 cellular technology, the IoT band for 4G and 5G networks

Beyond solving the looming industry challenge of the CDMA network sunset, the BAT-Connect allows customers to instantly modernize their legacy security systems. The device incorporates video and home automation functionality as well as the ability to add a modern touchpad to replace aging LED keypads.

Powered by the encrypted, lightning-fast Alula network, system control is delivered instantly to the smart devices that customers already use and love. Upgrading aging security systems will enable dealers to increase recurring monthly revenue and retain more accounts. Because BAT-Connect provides both IP and the new CAT-M1 cellular technology as primary communication paths it doesn’t have the same vulnerability to sunsets as cell-only communicators.

“We’re honored to be recognized at this show for our BAT-Connect Communicator, a product that will allow our partners to solve a looming problem by instantly modernizing legacy systems and provide the functionalities the consumer demands,” said Brian McLaughlin, CEO, Alula.

Armed with the BAT-Connect, security dealers can streamline their takeover business, cut install time and simplify operations. The easy-to-install communicator is broadly compatible with common panels, giving security dealers a game changer upgrade for 15 million security systems online today.

About Alula

Alula is the only vertically integrated security and home automation platform purpose-built for today’s independent security and installation professionals. From sensors to hub to network, Alula offers a complete, end-to-end solution and one accountable partner. Today, thousands of partners across North America have nearly 300,000 active locations secured and connected with Alula. Designed for professionals, the Alula platform provides a complete security, automation and video solution for renters, homeowners and commercial installations. Alula is a business-driven platform designed to reduce truck rolls, increase RMR, simplify inventory and put  today’s professional providers in control of their business, their customers and their revenue. The Alula platform is available nationwide through distributors that cater to the alarm and integrator industry. For more information about the BAT-Connect Communicator, visit https://go.alula.net/batconnect.  For more information about Alula, visit http://www.alula.net.

Media contact: Laura Cruz, TenorPR for Alula, (917) 406-7517; laura@tenorpr.com.

Alula Releases Ultimate Alarm System Takeover Solution, BAT-Connect Communicator

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With the new offering, security and automation partners can easily upgrade millions of legacy alarm systems to add video and automation while delivering a modern, app-driven user interface

ST. PAUL, MN – APRIL 5, 2019 –Alula, the leader in smart security and automation systems for professional installers and the award-winning inventors of the Connect+ Platform, announced today the release of the BAT-Connect Communicator, a device that easily upgrades legacy security platforms and modernizes the mobile experience.

Beyond solving the looming problem of the CDMA network sunset, the intuitive BAT-Connect device smartly bridges intrusion security, video and automation with the Alula iOS or Android App to give security professionals a path to instantly modernize their customers’ experience. Powered by the encrypted, lightning-fast Alula network, system control is delivered instantly to the smart devices that customers already use and love. Upgrading aging security systems will enable dealers to increase recurring monthly revenue and retain more accounts. Because BAT-Connect uses IP as its first form of communication with cell as an optional backup, it doesn’t have the same vulnerability to sunsets as cell-only communicators.

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